Frequently Asked Questions
I am not prepared to manufacture an overseas order without the security of a bank LC. Does that mean I can’t use Octet?Not at all, we understand some manufacturers choose to operate this way. We offer a service called ‘Octet arranged LC’. For more information, see Types of Business Transaction Facility. Can I buy goods through Octet as well as sell them? We hope as the Octet network grows to be able to offer this service.Can I only deal with my current overseas buyers through Octet?No, you’re free to deal with any company registered on the Octet website.Is Octet a document management application? With the Direct Payment Facility, Octet takes care of all the financial aspects of an import/export transaction, but it doesn't handle shipping or customs documentation.How is Octet able to provide unsecured finance to your overseas buyers when banks do not?Octet provides credit based on good trading relationships and sound business practices. We can't answer for the banks.